Terms & Conditions

Last updated: [DATE]

These Terms & Conditions (“Terms”) govern your access to and use of satyaawakeningacademy.com (the “Website”) and any related content, programs, events, products, and services (collectively, the “Services”) operated by Satya Awakening Academy LLC (“we,” “us,” or “our”).

By accessing the Website, registering for an event, or purchasing any Service, you agree to be bound by these Terms. If you do not agree, do not use the Website or Services.


1) Business Information & Contact

Legal Business Name: Satya Awakening Academy LLC
Country of Domicile: United Arab Emirates
Registered Address: Office 503, Abdulla Mohamed 149 Building (No. 101) Hor Al Anz, Dubai, United Arab Emirates
Customer Support Email: support@satyaawakeningacademy.com
Customer Support Phone: [ADD PHONE] (recommended)
Support Hours: [e.g., Mon–Fri, 9:00–17:00 Dubai Time]


2) Eligibility

You must be at least 18 years old to purchase Services or submit payment information on this Website. By using the Website, you represent that you are at least 18 and have the legal capacity to enter into these Terms.


3) Services Offered

We may provide, including but not limited to:

  • Live in-person meditation sessions and events
  • Online trainings, digital content, and educational materials
  • Guided sessions, workshops, and related educational experiences
  • Subscriptions or memberships (if offered)

4) Payments, Pricing, and Billing

4.1 Accepted Payment Methods & Currency

We may accept payments via Visa, Mastercard, and other methods displayed at checkout. Charges will be processed in the currency shown at checkout (e.g., AED), and your bank may apply additional fees.

4.2 Pricing

Prices are shown on the Website and may change at any time. Any taxes or fees will be shown at checkout where applicable.

4.3 Payment Authorization

When you submit payment details, you authorize us and our payment processors to charge your selected payment method for the total amount shown at checkout.

4.4 Subscriptions (If Offered)

If you purchase a subscription or membership, you authorize recurring charges at the frequency disclosed at checkout (e.g., monthly/annually) until you cancel. Cancellation stops future billing; it does not retroactively refund past billing periods unless required by law.

4.5 Failed Payments

If a payment fails or is reversed, we may suspend access to the relevant Service until payment is successfully processed.


5) Delivery of Digital Products & Access

Digital Products / Online Programs: Unless otherwise stated at checkout, access is delivered electronically via email and/or your online account after successful payment.

Access may also be displayed on the order confirmation / thank-you page immediately after payment, including a member login link or access link. You are responsible for saving your access details.

If you do not receive access within 30 minutes, contact support@satyaawakeningacademy.com.


6) Live Events (In-Person or Virtual)

Event dates, times, locations (or access links), and participation details will be shown on the event page and/or sent via email confirmation. Seating may be limited. If an event reaches capacity, registration may close.

6.1 Conduct

You agree to behave respectfully and follow reasonable instructions from event staff/instructors. We may refuse entry or remove participants for disruptive, unsafe, or inappropriate conduct, with no refund where permitted by law.

6.2 Changes, Rescheduling, and Cancellation by Us

We may modify event details (e.g., venue, instructor, time) for operational reasons. If we cancel an event entirely, you will be offered either:

  • a full refund of the event fee paid (excluding non-refundable processor fees where applicable), or
  • a transfer/credit to a comparable event (subject to availability).

7) Refund Policy

7.1 Digital Products / Online Courses (All Sales Final)

Due to the instant-access nature of digital products and online content, all digital sales are final and non-refundable, except where required by applicable law, in cases of duplicate charges, or if we fail to provide the purchased access.

7.2 Paid Live Events

Unless otherwise stated at checkout:

  • Refund requests made 72 hours or more before the event start time: eligible for a refund (less any non-refundable processor fees where applicable).
  • Refund requests made within 72 hours of the event start time, or for no-shows: no refund.
  • You may request a one-time transfer to a future event date (subject to availability) by contacting support at least 24 hours before the event.

7.3 Free Event Registrations

If an event is free to register, no refunds apply. If you register and cannot attend, please notify us at support@satyaawakeningacademy.com so we can offer the seat to someone else.

7.4 How to Request a Refund

Email support@satyaawakeningacademy.com with your full name, the email used at checkout, order date, and the product/event name. If approved, refunds are issued to the original payment method.

7.5 Refund Processing Time

If approved, refunds are processed back to the original payment method. Please allow 10 to 45 days for the refund to appear, depending on the card issuer and bank processing times.


8) Chargebacks and Payment Disputes

If you have a billing issue, contact us first at support@satyaawakeningacademy.com so we can help resolve it. Unjustified chargebacks or payment disputes may result in termination of access to Services. We may provide evidence of delivery/access (e.g., confirmation emails, access logs) to dispute invalid chargebacks.


9) Sanctioned Countries (OFAC / Sanctions Compliance)

We do not provide Services to individuals or entities in countries or regions subject to applicable sanctions or embargoes, including countries sanctioned by OFAC, the UN, EU, or other applicable authorities, where prohibited by law.


10) No Medical Advice / Health Disclaimer

Our Services are for educational and informational purposes only and are not medical, psychological, or mental health advice. We do not diagnose, treat, cure, or prevent any disease. Always seek advice from a qualified healthcare professional regarding any medical or mental health condition.


11) Results Disclaimer

Individual experiences and results vary. We do not guarantee specific outcomes. Testimonials reflect individual experiences and are not promises of typical results.


12) Intellectual Property

All content on the Website and within the Services—including videos, audio, text, frameworks, trademarks, logos, and materials—is owned by or licensed to us and protected by law. You receive a limited, non-exclusive, non-transferable license for personal, non-commercial use only.


13) Privacy

Your use of the Website is also governed by our Privacy Policy: [LINK TO PRIVACY POLICY].


14) Limitation of Liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim will not exceed the amount you paid for the specific Service giving rise to the claim.


15) Governing Law

These Terms are governed by the laws of Dubai, United Arab Emirates, without regard to conflict of law rules.


16) Contact

Questions about these Terms?
Email: support@satyaawakeningacademy.com
Address: Office 503, Abdulla Mohamed 149 Building (No. 101) Hor Al Anz, Dubai, United Arab Emirates